Industries

Cross-industry thinking, grounded in operating reality.

Industry 72 works across business environments where leaders need sharper priorities, stronger execution and better visibility into performance.

A

Professional Services

Improve utilization, delivery consistency, client experience, pipeline visibility and the handoff from sales to delivery.

B

Technology & Digital

Connect product, commercial and operating teams around clear outcomes, decision rights and sustainable growth systems.

C

Consumer & Commerce

Strengthen customer journeys, service operations, commercial performance and the feedback loops that drive retention.

D

Industrial & B2B

Bring structure to complex sales cycles, operational workflows, supplier relationships and performance management.

E

Emerging Businesses

Create the foundational systems that let a growing organization scale without losing focus, speed or accountability.

F

Multi-Unit Organizations

Balance local flexibility with shared standards through clear operating principles, reporting and governance.

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The common thread

Every industry has different language. Every business needs execution.

Our work does not depend on a one-size-fits-all industry playbook. We adapt to the organization's economics, customer expectations, operating model and stage of growth.

That means the engagement can move from board-level priorities to a frontline workflow without losing the connection between the two. The practical question remains the same: what needs to change, who owns it, how will we know it worked, and what will make the improvement stick?

Discuss your industry →